General Terms and Conditions
Sect. 1 Scope of validity, customer information
The following general terms and conditions (GTC) govern the contractual relationship between Erler-Zimmer GmbH & Co. KG and consumers and entrepreneurs who purchase goods in our shop Erler-Zimmer Anatomie-Shop. Conditions that oppose or differ from our terms and conditions are not accepted by us. The contract language is German.
Sect. 2 Conclusion of contract
(1) The offers on the internet represent a binding offer to you to buy goods.
(2) You can add one or more products into the shopping cart. In the course of the order process you enter your data and desires concerning payment method, delivery modalities etc. Once you have entered your information and clicked the order button, you submit a binding offer to conclude a purchase contract. You can also submit a binding order by telephone or by fax.
Sect. 3 Customer information: Storage of the contractual text
Your order with details of the contract concluded (e.g. type of product, price, etc.) will be stored by us. We will send the GTC to you, but you can also access the GTC at any time via our website. As registered customer you can access your passed orders over via the customer login area (My account > Orders).
Sect. 4 Customer information: Correction note
You can amend your entries at any time before submitting the order by using the delete key. We will keep you informed throughout the checkout process of further correction options. You can terminate the order process also at any time by closing of the browser window completely.
Sect. 5 Retention of title
The purchase item remains our property until full payment is made.
Sect. 6 Statute of limitations of your warranty
(1) The warranty
The warranty complies with the statutory provisions.
(2) Limitation of warranty rights due to defects (warranty) for the sale of used goods to customers
For your claims two (2) warranty periods are applicable after delivery of the goods.
The period of liability for defects is reduced from two years to one year.
The statutory limitation period of two (2) years shall apply to claims for defects arising within this liability period.
Excluded from this reduced warranty period are following claims: claims for damages, claims based on defects which we have fraudulently concealed, and claims arising from a guarantee which we have assumed for the quality of the goods.
For these excluded claims, the statutory limitation periods shall apply. In the event of an expressed warranty period, the longer period shall apply in favor of the warrantee (buyer).
(3) Limitation of warranty rights due to defects (warranty) to entrepreneurs
Your warranty claims due to defects in the good sold shall become time-barred one year after the passing of risk. The following claims are excluded from this rule:
- on compensation for damages
- for maliciously concealed defects
- arising from any granted warranty
- on recourse under §§ 445a, 478 Bürgerliches Gesetzbuch (BGB, Civil Code)
- due to defects in building materials and components which have been used in accordance with their normal use for a building and which have caused its defectiveness.
The statutory limitation periods shall apply to these excluded claims. In the event of a granted warranty period, the longer period shall apply in favor of the buyer.
Sect. 7 Limitation of liability
We exclude liability for minor negligence in breach of duty, provided such breaches do not involve essential contractual obligations, damages caused by death, bodily injury, impaired health or guarantees or affect claims under the Produkthaftungsgesetz (ProdHaftG, Product Liability Act). Same is valid for obligation injuries of our executing aides and our legal representatives. Belonged to the contract-substantial obligations in particular the obligation to hand over and for you the property to it provide to you the thing. Further we have to provide the thing for you freely from special and defective titles to.
Sect. 8 Jurisdictional venue
The exclusive jurisdictional venue for all disputes arising under this contract is our registered office, if you are a merchant.
Sect. 9 Consumer information: Non-participation in a dispute settlement procedure
We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer complaint office (“Verbraucherschlichtungsstelle”).